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Your data and your rights

Terms & Conditions and Privacy Policy

Last updated 4 August 2026

Our Commitment to Your Privacy

Protecting your personal data matters to us. You can browse our website without giving us any personal information, but some features (like newsletters or contact forms) require it. When we do need your data, we only collect it with your consent or a valid legal reason, and we follow the UK/EU General Data Protection Regulation (GDPR).

We use strong technical and organizational safeguards to protect your data. However, no online transmission is 100% secure, so if you prefer, you can always contact us by phone instead of online.

1. Key Terms Explained

  • Personal data: Any information that identifies you, like your name, ID number, or location.
  • Data subject: The person whose data is being collected (that’s you).
  • Processing: Anything done with your data – collecting, storing, using, sharing, or deleting it.
  • Restriction of processing: Temporarily “freezing” your data so it can’t be used further.
  • Profiling: Using automated systems to analyze your behavior, preferences, or situation.
  • Pseudonymisation: Replacing identifying details so data can’t easily be traced back to you.
  • Controller: The organization (NetOnTarget) that decides how and why your data is used.
  • Processor: Any third party that processes data on our behalf.
  • Recipient: Anyone who receives your data, aside from public authorities acting under law.
  • Third party: Anyone other than you, us, or our processors.
  • Consent: Your clear, freely given agreement to let us use your data.

2. Who We Are

The data controller is NetOnTarget. Website: https://netontarget.com

3. Cookies

Our website uses cookies – small text files stored in your browser that help us recognize you and improve your experience (for example, remembering items in a shopping cart). You can block or delete cookies anytime through your browser settings, though this may limit some site features.

4. General Data We Collect Automatically

Every time you visit our site, our servers automatically log details like your browser type, operating system, referring website, pages visited, date/time, IP address, and internet provider. We use this data anonymously to run the website smoothly, improve content, keep our systems secure, and – if needed – assist law enforcement after a cyberattack. This data is stored separately from any personal information you provide.

5. Newsletter Subscriptions

You can subscribe to our newsletter using a valid email address. We use a double opt-in process, meaning you’ll get a confirmation email to verify it’s really you before we start sending newsletters. We also log your IP address and the date/time of signup to protect against misuse.

Your data is used only for sending the newsletter and occasional service-related updates. We never share it with third parties, and you can unsubscribe anytime via the link in each email or by contacting us directly.

6. Newsletter Tracking

Our newsletters include tiny tracking images that tell us when an email was opened and which links were clicked. We use this to improve our newsletters and tailor content to your interests. This data isn’t shared externally, and unsubscribing automatically cancels this tracking too.

7. Contacting Us

If you reach out via email or our contact form, we store the information you provide solely to respond to your inquiry. We don’t share this data with third parties.

8. How Long We Keep Your Data

We only keep personal data as long as needed for its original purpose or as required by law. Once that period ends, the data is deleted or blocked.

9. Your Rights

Under GDPR, you have several rights regarding your personal data:

  • Right to confirmation – Ask whether we’re processing your data.
  • Right of access – Get a free copy of your data and details on how it’s used.
  • Right to rectification – Correct inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) – Request deletion of your data under certain conditions.
  • Right to restrict processing – Limit how your data is used in specific situations.
  • Right to data portability – Receive your data in a reusable format or have it transferred elsewhere.
  • Right to object – Object to certain types of processing, including direct marketing.
  • Rights around automated decision-making – Avoid being subject to decisions made purely by automated systems.
  • Right to withdraw consent – Revoke any consent you’ve previously given, at any time.

To exercise any of these rights, simply contact any member of our team.

10. Legal Basis for Processing

We process your data based on one of the following legal grounds under GDPR:

  • Consent (Art. 6(1)(a)) – When you’ve given us permission.
  • Contract (Art. 6(1)(b)) – When it’s necessary to fulfill a contract or respond to your enquiry.
  • Legal obligation (Art. 6(1)(c)) – For example, tax compliance.
  • Vital interests (Art. 6(1)(d)) – In rare emergencies involving health or safety.
  • Legitimate interests (Art. 6(1)(f)) – When processing benefits our business without overriding your rights.

11. Our Legitimate Interests

When we rely on legitimate interest as our legal basis, it’s to support the ongoing success of our business, benefiting our employees and stakeholders.

12. Data Retention Period

We store data only as long as required by law or necessary to fulfill our contractual obligations. Afterward, it’s routinely deleted.

13. Do You Have to Provide Personal Data?

Sometimes providing personal data is required by law (e.g., tax rules) or necessary to enter into a contract with us. If you choose not to provide it, we may not be able to complete that contract. If you’re unsure whether providing data is required, just ask – our team will clarify what’s needed and what happens if you don’t provide it.

14. Automated Decision-Making

We do not use automated decision-making or profiling on our website.